From hotel status, credit management, guest folios, client's account statements, the Front Office is the heart of a hotel operation. MontOra handles that with ease. It takes care of all the record keeping, while giving the management and the marketing vital information about the guest movements and the guest data for improving the hotel occupancy.
Walk in – customers can directly go to the front office and ask if there’s any available room for them to stay. During walk in session, customer can direct seek for any information needed and they can ask for any inquiries.
Online – in online booking/reservation customer can seek for information online, even the room rate will be posted in their official website.
Phone call – customer can also directly call the hotel for reservation.
Reservations using MontOra Software is a snap, well defined reservation screens make it easy to make a reservation, while showing the reserved, occupied, and available options in a well defined grid. The system also features a Smart function that can show the available dates of various types of rooms, if an approximate date is given. The reservation is automatically cleared off, once the guest checks in, making the system more user friendly. There is an option for taking an advance at the time of reservation. With MontOra, front office department also can check guest folios, credit management and clients account statement.
