The hotel benefits from the huge amount of information used by its diverse
departments. In order to properly manage all the information, several processes have
been developed, processes that comprise a management information system (MIS).
With the use of such system, the necessary information within an organization will be
provided as well as effectively managed. In other words, every business decision
should be backed up by a responsible MIS.
The hotel software is very important to ensure operational excellence. Business
improves the efficiency of their operations in order to achieve higher profitability.
Management information systems are important tools available to managers or
knowledge worker for achieving higher levels of efficiency and productivity in business
operations.
For a MIS to be really helpful in maintaining a proper development process, it
should benefit from a clear set of guidelines, as well as the hotel’s healthy practices,
standards and other procedures. It is of utmost importance that the administration of
a MIS should strongly rely on a solid framework of rules and regulations, whether we
are talking about the MIS development, maintenance or use.
This software also will help with customer/supplier intimacy. When a business
serves its customers well, the customers generally respond by returning and checking
in more. This raises revenue and profits. The more a business engages its suppliers, the
better the suppliers can provide vital inputs. Indirectly it will lower costs. This Hotel
exemplifies the use of information systems and technology to achieve customer
intimacy. They use computers to keep track of guests' preferences, such as their
preferred room temperature, check-in time, and television programs.
The entire decision making process within an organization is based on the MIS
efficiency. The MIS not only supplies facts and figures but also enhances job
performance by monitoring and distributing information between company and its
customers. All management information systems should be supportive on the long run
by backing up the organization’s objectives and goals as well as the entire
development strategy.
Not forgetting, the software is vital to the hotel because of competitive
advantages. The hotel invests in management information system and technology
because they are necessities of doing business. These necessities are driven by
industry level changes. When firms achieve one or more of business objectives,
chances are they have already achieved a competitive advantage. Doing things better
than their competitors, charging less for superior rates, and responding to customers
and suppliers in real time all add up to higher rate, and higher profits.
Managing information systems are the foundation for conducting business
today. In many industries, survival and even existence without extensive use of IT is
inconceivable, and IT plays a critical role in increasing productivity. Although
information technology has become more of a commodity, when coupled with
complementary changes in organization and management, it can provide the
foundation for better services, and ways of conducting business that provide hotel
with a strategic advantage.
